Nortel Meridian M2216 Automatic Call Distribution Display Black Phone NT9K18AC03. Nortel M2216 ACD digital phone is designed for the unique requirements of agents and supervisors in the call center environment. The M2216ACD includes, standard, a built-in 2-line x 24 character alphanumeric display that provides vital incoming call information required by agents for customized greetings. Dual headset jacks enable supervisors to train and monitor agents performance while they are talking with customers.

Nortel Part Number: NT9K18AC03
Nortel Model Number: M2216


Specifications:

-16 programmable line/feature keys
-Dual handset/headsets jacks
-Built-in Display for call related statistics
-2 line x 24 character LCD display
-16 configurable feature keys
-Dual headset jack for agent and supervisor
-Handsfree feature
-Message waiting indicator
-Volume control bar for ringing tone, buzz tone, speaker, handset/headset
-Compatible with Key Expansion Module(s) for total of 60 line/feature keys, Meridian Analog Terminal Adapter, and the Meridian Communications Adapt.