About Us AscendTech, Inc. is a wholesale distributor of custom configured desktop computers, laptops, servers and a full range of components for windows based PCs. With core facilities located in Cleveland Ohio we focus on fast and courteous nationwide service of small businesses and home users. Whether you shop online or call us direct - you are always guaranteed to get competitive pricing on thousands of name-brand computer products covered by industry standard warranties. AscendTech, Inc. strives to become a one-stop solution for all your computer needs. We recognize that customer preferences are diverse and so are demands and requirements to satisfy them. While some shoppers are merely trying to "Beef Up" their existing PCs, others are ready to replace their old computer with a new system. Our goal is to save time and money of all users - resellers, computer enthusiasts as well as first system buyers. Our online store is well suited for all audiences. Those looking for upgrades will have an easy access to a huge selection of computer parts. Shoppers looking forward to a new computer, but planning on using their hard drive (and possibly an operating system) from a trusted year-old PC will find how easy it is to configure custom motherboard cpu combo upgrade kits at AscendTech. Customers shopping for a new PC will be able to customize new computer from the ground up and to select from the best components industry has to offer. Ascendtech carries one of the largest selections of OEM Replacement components for Dell, HP, Gateway, Emachines and Acer. When your computer arrives, its fully configured and completely ready to use. All motherboard combo kits and barebones are fully tested before shipment. AscendTech, Inc. believes that satisfied Customer is an INFORMED Customer. We provide post sale support and service and always ready to assist you in making a right decision. Why Buy From Us 1. "Why pay retail?" is not meant to sound rhetorical when it comes to upgrades that can easily top several hundred dollars. Save a bundle on custom configured motherboard combo kits and barebones at AscendTech.us 2. Shopping with AscendTech, Inc. is easy. We put best effort to make your online store user friendly with intuitive navigation, easy checkout, convenient access to all areas of a store within a single click. 3. Shopping with Ascendtech, Inc. is completely safe. Customer Privacy and Security is our top priority. 4. Your 100% Satisfaction is important to us. Tell us what you want - We will always listen! Customer Care / Business Hours Our website, AscendTech.us , is available to you 24 hours a day, 7 days a week, 365 days a year for your shopping convenience! Our Hours of Operation: Monday - Friday 10:00AM - 6:00PM EST (Excluding National Holidays) Our Address Information AscendTech, Inc. 4772 East 355th. St. Willoughby Ohio 44094 Toll Free Sales: (866) 340-0111 Customer Service: (216) 458-1101 Technical Support: (216) 458-1104 Fax: (440) 946-1101 Order tracking Orders you have placed (Reviewing an order, tracking a shipment) can be tracked through our Order Status System or through email service@asendtek.com Technical Support / RMA If you are in need of technical assistance please email us at support@asendtek.com You can also reach us by calling (216) 458-1104 If you need to obtain an RMA# or would like to check on RMA status please email us at rma@asendtek.com Please make sure to include your contact information as well as the description of the problem. Frequently Asked Questions If you have any questions about our prices, policies, or procedures, you can check our Help Page, or emails us at service@asendtek.com